Are you a customer who needs help?

That’s what the sarasavi webTeam is for,
If you’re wondering about an order, our products, or our website, shoot them an email at webadmin@sarasavi.lk / webadmin2@sarasavi.org or check out the FAQs section the answer might be there already!

Shipping & Handling
webadmin@sarasavi.lk / webadmin2@sarasavi.org

Inquire about Web Orders
Please check your Order Status from your Profile,
If it says “Pending” that means there have been an unsuccessful payment or customer hasn’t gone to the checkout page
If it says “Processing” that means your order have successfully placed and the payment have been done successfully, and our Team is preparing your order with care.
If it says “Completed” that means your order has been dispatched from Sarasavi Webstore, you will receive an email with the tracking number to your registered email address.

How contact the right person to inquire about your WEBORDER
Check your Order Number (#XXXX).
If your order Numbers’ Last two digit are less than 50 (eg:XX23 ) contact 0711 304050.
If your order Numbers’ Last two digit are Greater than 50 (eg:XX85 ) contact 0706 999400.