Frequently Asked Questions

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Frequently Asked Questions

FAQs Unraveled: Your Questions Answered!

How Can I Order?
Question

You can order easily using our online platform. When you find a Book you need, you can add it to your cart, log in and go through the ordering process. After the order is ready, you will receive an order summary. And you can Place your order by clicking the "Place order" button.

Why Should I Buy Online?
Question

You are speeding up the process. By ordering online, you will get prices and promotions faster and can go through the order confirmation and payment process more quickly. This could save days of your time.

What Payment Methods Can I Use?
Question

You can use all the major credit and Debit cards.

What Information Should I Input When Ordering?
Question

Our online ordering system will ask for all the important information you should submit. This will make sure the shipment is not delayed because of the lack of Information.

What Should I Do If The Payment Is Not Accepted?
Question

Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should be, but you still can't make the payment, don't hesitate to get in touch with webadmin@sarasavi.lk to notify us about the problem.

How Can I Change the Delivery Address?
Question

Sign in to your account and go to "my account". On "my account", you can change all your contact information.